Privacy Policy

1. Introduction and Overview

Welcome to Dollop Designs ("we," "our," or "us"). At Dollop Designs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dollopdesigns.com (the "Site") or use our interior design services.

We operate in accordance with the General Data Protection Regulation (GDPR) and other applicable Dutch privacy laws. By accessing or using our Site, you consent to the practices described in this Privacy Policy.

2. Information Collection

We may collect the following types of information:

2.1 Personal Information

• Contact Information: Name, email address, phone number, and postal address when you contact us, request a consultation, or sign up for our newsletter.
• Project Information: Details about your interior design needs, preferences, property dimensions, and budget.
• Account Information: If you create an account, we collect login credentials and preferences.
• Payment Information: When you make a purchase, our payment processors collect billing information and payment details.

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our Site, including pages visited, time spent, and actions taken.
• Device Information: IP address, browser type, operating system, device type, and other technical identifiers.
• Location Data: General location information based on IP address.

3. Use of Information

We use the collected information for the following purposes:

• To provide and improve our interior design services
• To personalize your experience on our Site
• To process transactions and fulfill orders
• To communicate with you about our services, promotions, and updates
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve our Site's functionality
• To protect our rights, property, and the safety of our users
• To comply with legal obligations

We process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests, provided they do not override your fundamental rights and freedoms

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors interact with our Site.
• Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

5. Third-party Sharing

We may share your information with the following third parties:

• Service Providers: Companies that assist us in operating our business, such as payment processors, website hosting, email delivery services, and customer relationship management tools.
• Business Partners: Suppliers, contractors, and other professionals we work with to deliver our interior design services.
• Analytics and Advertising Partners: Companies that help us analyze Site usage and deliver targeted advertisements.
• Legal Authorities: When required by law, court order, or governmental regulation.

We do not sell your personal information to third parties. Any third parties with whom we share your information are contractually obligated to use it only for the purposes for which it was shared and in accordance with this Privacy Policy.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. User Rights

Under the GDPR and Dutch privacy laws, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: You can withdraw your consent at any time when we process your data based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have violated your privacy rights.

8. Children's Privacy

Our Site and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

9. International Data Transfers

We primarily process and store your information within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. When we transfer your personal information outside the EEA, we ensure that appropriate safeguards are in place, such as:

• Transferring to countries recognized by the European Commission as providing adequate protection
• Using Standard Contractual Clauses approved by the European Commission
• Implementing other legally approved transfer mechanisms

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: